The ETCO is seeking an experienced and motivated Chief Operating Officer (COO) to lead the organisation’s operations and deliver Board-approved strategy. Reporting directly to the ETCO Chair, the COO will have overall responsibility for operational delivery, governance, quality assurance, and organisational sustainability.

 

This is a senior leadership role, working closely with the Board to ensure ETCO operates effectively, compliantly, and in alignment with its mission and objectives.

 

Key Responsibilities

Operational Leadership

• Maintain oversight of ETCO’s international course portfolio, including demand, capacity, and delivery.

• Ensure accurate recording and monitoring of course attendees and instructors.

• Lead quality assurance processes to ensure consistent standards across all ETCO courses.

• Oversee instructor training, revalidation, and course feedback analysis.

Strategy & Planning

• Implement and support the delivery of Board-approved strategic plans.

• Translate strategic objectives into operational plans and measurable outcomes.

Governance & Compliance

• Support the ETCO Chair and Board in delivering strong organisational and operational governance.

• Ensure compliance with legal, regulatory, and statutory obligations, including GDPR.

• Maintain and develop governance structures, policies, and audit processes.

Finance

• Manage finances in line with ETCO policy.

• Support the Treasurer in monitoring financial performance, budgeting, and reporting.

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What We Are Looking For:

We are seeking a values-driven and experienced operational leader who shares ETCO’s commitment to improving trauma care through high-quality, multidisciplinary education and who can lead the organisation with integrity, clarity, and purpose.

• A strong alignment with ETCO’s mission, values, and charitable purpose, with a commitment to quality, collaboration, and educational excellence.

• Proven leadership and operational management experience, with the ability to oversee complex activities and coordinate work across international settings.

• Experience translating Board-approved strategy into effective operational plans and measurable outcomes.

• Sound understanding of governance, regulatory, and statutory requirements, including data protection and information governance.

• Financial awareness, with experience supporting budgeting, financial monitoring, and responsible resource allocation.

• Excellent communication and stakeholder engagement skills, with the ability to build trusted relationships with Board members, instructors, course providers, and external partners.

• Strong organisational skills and attention to detail, ensuring consistency, quality assurance, and compliance across all ETCO activities.

• A pragmatic, solutions-focused approach, with the ability to manage change, address challenges effectively, and support continuous improvement.

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How to Apply

Please submit your CVs and cover letter to: recruitment@etco.team